Solutions

An AI assistant for your hotel

Guests ask about breakfast, check-in times, parking and what is nearby, often at night and in different languages. Replybio answers in the guest's language from the information you wrote, and sends you the requests that need a person.

Create your AI →Read the setup guide

What your customers ask

Example conversations with sample information. Your assistant answers with your own prices and rules.

Is breakfast included?

Breakfast is €12 per person, served 07:00 to 10:30. You can add it at check-in.

What time is check-in?

Check-in is from 15:00 and check-out is until 11:00. Early check-in depends on availability.

Is there parking?

Yes, parking is €10 per night and must be booked in advance.

Do you allow pets?

I don't have our pet policy in the information I was given. Would you like me to pass your question to the front desk?

What to put in your knowledge

The assistant answers only from what you write, so a short, honest list goes a long way. For a hotel, start with:

Room types with what is included in each
Check-in and check-out times, late arrival and luggage storage
Breakfast, parking, spa and other extras with prices
Pet, child and cancellation policies
The neighbourhood: transport, sights, places to eat

Why a hotel uses Replybio

Answers in the guest's language

The assistant replies in the language the guest writes in, from your information.

A calmer front desk

Routine questions are answered before the guest arrives.

Special requests recorded

Anything outside your information arrives in your inbox with the guest's question.

How it works

Step 1
Write what you offer
Add your services, prices and rules in plain text. Import them from text you already have.
Step 2
Share your link
You get a personal link. Put it in your bio, on Google Maps, in emails or on a QR code.
Step 3
Answer only what needs you
Customers get instant answers. When something is not in your information, they can leave an email and you get the question.

Questions from a hotel

Does it handle room bookings?

No. It answers questions and passes requests to you. Bookings stay in your booking system.

Can it answer in several languages?

Yes, it replies in the language of the visitor. Write your information in the language you know best.

Can Replybio book appointments or take payments?

No. Replybio answers questions and passes the rest to you. When a visitor wants something it cannot do, such as booking a time, it asks whether to pass the request on, takes their email address and sends you the question. You reply yourself.

How much does Replybio cost?

Plans start at €29 a month for 100 conversations a month, with larger plans for busier businesses. You choose a plan on the pricing section of the home page and create your account after paying.

Give your hotel an assistant that never sleeps

Set it up in about ten minutes. Your customers get answers from your own information, and you get the questions that need you.

Create your AI →