Solutions

An AI assistant for your clinic

Patients ask whether they need a referral, what a visit costs and what to bring. Replybio answers those from your clinic's information at any hour and never gives medical advice. Questions that need your team are passed on by email.

Create your AI →Read the setup guide

What your customers ask

Example conversations with sample information. Your assistant answers with your own prices and rules.

Do I need a referral?

No referral is needed for a first visit. Bring your ID and any previous reports.

How much is a first visit?

A first visit is €80 and lasts about 30 minutes.

Can you tell me what these symptoms mean?

I can't give medical advice. I can pass your question to the clinic, where a member of the team will reply by email.

What are your opening hours?

We are open Monday to Friday from 8:00 to 18:00.

What to put in your knowledge

The assistant answers only from what you write, so a short, honest list goes a long way. For a clinic, start with:

Services and specialisms, with prices where you publish them
Whether a referral is needed and what patients should bring
Opening hours and the emergency or out of hours route
Insurance and payment information
Address, parking and accessibility

Why a clinic uses Replybio

Fewer calls about basics

Prices, hours and requirements are answered without the phone.

Boundaries stated to patients

The assistant tells visitors it cannot give medical advice and offers to pass the question on.

Control over what is said

It answers only from the text you wrote and you can read every conversation.

Good to know

The assistant does not give medical advice. For symptoms or conditions it passes the question to your team. Ask patients not to share sensitive health details in the chat.

How it works

Step 1
Write what you offer
Add your services, prices and rules in plain text. Import them from text you already have.
Step 2
Share your link
You get a personal link. Put it in your bio, on Google Maps, in emails or on a QR code.
Step 3
Answer only what needs you
Customers get instant answers. When something is not in your information, they can leave an email and you get the question.

Questions from a clinic

Is it suitable for a medical practice?

It is suitable for routine questions about your practice. It does not give medical advice, and you should ask patients not to share sensitive health information in the chat. Check the rules that apply to your practice.

Can patients see my full information?

They only see answers to what they ask. Do not put anything in your knowledge that you would not want to be told to a visitor.

Can Replybio book appointments or take payments?

No. Replybio answers questions and passes the rest to you. When a visitor wants something it cannot do, such as booking a time, it asks whether to pass the request on, takes their email address and sends you the question. You reply yourself.

How much does Replybio cost?

Plans start at €29 a month for 100 conversations a month, with larger plans for busier businesses. You choose a plan on the pricing section of the home page and create your account after paying.

Give your clinic an assistant that never sleeps

Set it up in about ten minutes. Your customers get answers from your own information, and you get the questions that need you.

Create your AI →